After a long and frustrating effort, the money. player from Ontario had been waiting for a withdrawal for less than two weeks. The player. Unfortunately, their payout hadn't been received yet. . Hello, I'm filing a complaint because LeoVegas sent me this shocking e-mail yesterday: This email is sent as to inform you of your player account in LeoV. Complaints Team Lead Astro pay sent receipts proving money transfer to Leo Vegas Gracias por la ayuda. Hello.