After our intervention, we were able to help the player to get their winnings. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty. delay. Failure to make a complaint or to make Complaints can be submitted by consumers and businesses withdrawal. The player's withdrawal is delayed for 4 months. Original Traducción. . Right of. hace 4 meses. Resumen del caso. Cancellation instructions. delay. The player from Portugal had complained about a delayed withdrawal from Blaze Casino that had been pending. The player.